Perth, WA · Serving Clients Globally
ModernITConsultingThatDeliversResults.
Mallorn Technical Services helps small and mid-size businesses design, implement, and optimise IT service management — so your technology works as hard as you do.
What We Do
Practical IT consulting
built around your goals
We work alongside your team — not above it — to build capability, streamline delivery, and make your technology investment count.
Atlassian Consulting
Certified Atlassian consulting for Jira, JSM, Confluence, Guard, JPD, and Rovo — new deployments, cleanups, and ongoing maturity improvements.
Learn moreITSM & ESM Transformation
ITIL-aligned ITSM and ESM practice embedment and enablement — structured service delivery that scales without enterprise overhead.
Learn moreAI Consulting
Grounded, anti-hype AI consulting — Rovo implementation, AI-powered automation, and practical tool deployment with governance built in from day one.
Learn moreProcess Optimisation
Shingo-informed business process mapping and optimisation — embedding operations excellence end-to-end across your organisation.
Learn moreAutomation & Integration
Bespoke automation and integration services that streamline business processes, reduce manual handoffs, and connect your tools the way you actually need.
Learn moreBespoke Solutions
Custom developed solutions for unique requirements — web applications, Salesforce customisations, hosted or self-hosted — built to your specifications.
Learn moreWhy Mallorn
IT consulting that
actually lands.
Too many consulting engagements end with a report on a shelf. We focus on implementation — on making real, lasting change to how your technology serves your people.
Based in Perth, WA, we work with clients across Australia and internationally. Small enough to care deeply about each client. Experienced enough to handle complexity.
We build capability, not dependency
Our goal is to leave your team stronger than we found it. Every engagement includes knowledge transfer, documentation, and enablement.
Pragmatic, not theoretical
We implement frameworks that fit your reality — not textbook ITIL for its own sake. Your context shapes our approach.
Senior consultants, always
No bait-and-switch. The experienced consultant you meet in scoping is the one doing the work.
Measurable outcomes
We agree on success metrics upfront and report against them honestly — including where we can improve.
Ready to get started?
Let's talk about where
your IT is — and where it could be.
A 30-minute discovery call costs nothing. We'll listen to your challenges, share what we've seen work, and be honest about whether we're the right fit.